Shipping policy
Processing Time Orders are processed within [1-3] business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
- Standard Shipping: [7-14] business days
- Express Shipping: [3-5] business days
Shipment Confirmation & Order Tracking You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes [For UK stores] Festival is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages Festival is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
International Shipping We currently ship to most countries worldwide. Please note that delivery times may vary for international orders.
Contact Us If you have any questions about your shipment, please contact us at : david@thefestivalstore.uk